Through its CaixaBank Business division, the bank offers specialized financial and non-financial services to micro-enterprises, shops, businesses and the self-employed.
CaixaBank is a benchmark for the business fabric thanks to its specialization model, with a value proposition of products and services adapted to each business segment. To provide services to micro-enterprises, as well as shops, businesses and the self-employed, the entity has CaixaBank Negocios, the division that develops products and services adapted to the peculiarities of this customer segment with close and comprehensive advice, not only through the financial support, but also from the accompaniment in the management of their day to day.
Currently, this personalized service is offered from the more than 80 Store Negocios offices located throughout the country and through the more than 3,000 specialized managers in this segment who work in the entity's network of offices.
With the aim of promoting specialization and a close relationship with customers, the financial institution has set up business communities in recent years to meet the specific needs of key sectors for the country's economy.
CaixaBank Food&Drinks
It launched in February 2021 and has 82,000 customers. This community offers financial and non-financial services adapted to the needs of bars, restaurants and cafes.
The objective of this initiative is to support the hospitality market and offer businesses in this sector the personalized attention they require with products and services that are tailored to their financial and management needs, and even with non-financial services that provide added value to their businesses in areas such as training and advice.
CaixaBank Food&Drinks offers everything from technological solutions for collection for sales (both physical and online) to financing adapted to the projects and needs of this type of business.
Similarly, they make available to customers specific management tools focused on digitization that will allow them to simplify their day-to-day in matters such as reservation management or online orders.
CaixaBank Pharma
CaixaBank Pharma, which has been in operation since September 2021 and has 14,000 customers, aims to support businesses and freelancers in the pharmacy sector with products and services that help them manage their day-to-day activities and go beyond the financial. CaixaBank Pharma's catalog of products and services includes everything from technological collection solutions to financing adapted to the projects and needs of this type of business.
They also provide specialized advice to those professionals who wish to open a new pharmacy, acquire a license or buy premises to carry out their activity and require tailor-made financing.